Below are a few of the questions Safe and Sound at Home frequently receives from loved ones looking for quality Home Care. If you don’t see your question answered here, please Contact Us.
Some of your Questions:
- How do you find the right Caregiver for our loved one?
- Will I get the same caregiver every time?
- What do you mean by “light housekeeping”?
- What if my loved one doesn’t like the caregiver?
- What if our loved one goes into the hospital?
- How quickly can services start?
Q. How do you find the right Caregiver for our loved one?
During the initial assessment, we take detailed notes of your loved ones hobbies, interests and needs. We then review our caregiver pool to find the person with matching personality and skills.
Q. Will I get the same caregiver every time?
We can’t guarantee your caregiver will always be available, but we will make every effort to have the same caregiver for every visit. We may occasionally introduce a new caregiver so you’ll always have an available substitute who is familiar with your loved ones needs and with whom you’ll feel comfortable.
Q. What do you mean by “light housekeeping”?
It’s those everyday chores our caregivers offer to help keep your home tidy, including doing the dishes, laundry, ironing and changing linen’s and vacuuming
Q. What if my loved one doesn’t like the caregiver?
If you or your family member is uncomfortable for any reason, please let us know- you won’t hurt anyone’s feelings. The most important thing is you are happy and comfortable with your caregiver. If you would like us to find you a new caregiver call and we will assist you.
Q. What if our loved one goes into the hospital?
Safe and Sound at Home is here is much or as little as you need us during this stressful and difficult time. As soon as you can, call our office to let us know the specific situation, an estimated length of hospital stay. We can help by providing our sitting services, during which a caregiver will stay with your loved one o you can get some rest. We can also assist with the transition to home, and making sure they are following the steps recommended by their doctor.
Q. How quickly can services start?
Right away. In most cases less than 24 hours’ notice. We are here when you need us.